FAQ
What is gold-filled jewelry?
Gold-filled jewelry is made by bonding a thick layer of solid gold to a jewelry grade base metal using heat and pressure. It contains significantly more gold than gold-plated jewelry and is designed to be worn regularly with proper care.
What is the difference between gold-filled and gold-plated?
Gold-filled jewelry has a much thicker layer of gold than gold-plated pieces, making it more durable and longer-lasting. Gold-plated jewelry has a very thin coating of gold that can wear off more quickly over time.
Will your jewelry turn my skin green?
No. Our pieces are crafted using 14k and 18k gold-filled materials and .925 sterling silver, which do not cause skin discoloration. All of our jewelry is nickel-free and suitable for sensitive skin when worn and cared for as intended.
Do you offer custom orders or sizing?
Custom sizing is available by request on select gemstone bracelets. If you’re interested in a custom size, please contact us before placing your order to confirm availability.
Are custom or made-to-order pieces returnable?
Custom and made-to-order items, including custom-sized gemstone bracelets, are final sale and are not eligible for returns or exchanges.
What is your return policy?
We accept returns on eligible items within the timeframe outlined in our Return Policy. Final sale items, including custom and personalized pieces, are not eligible for return. Please visit our Returns page for full details.
Do you ship internationally?
At this time, we ship within Canada and the United States only. Shipping rates and estimated delivery times are calculated at checkout.